We've made getting the help you need easier than ever! Our integrated support feature means you can reach our team for any inquiry directly from your CoreBrain workspace.
On a Desktop Computer
We've integrated a dedicated support chat widget directly into your workspace.
Step 1: Locate the Floating Chat Icon Look for the floating chat widget icon, which is always visible in the bottom right corner of your screen.
Step 2: Use the Chat Widget Immediately upon clicking the icon, a chat widget will open. This is your direct communication channel with our support specialists.
Type your question or issue into the chat window.
Provide as much detail as possible to help us resolve your issue faster.
On a Mobile Device
The support feature remains unchanged on mobile devices.
Step 1: Click "Support" in the Header Bar Look for the word "Support" clearly visible in the top header bar of your screen and click on it.
Step 2: Use the Chat Widget A chat widget will open on your screen. Type your question into the chat window to connect with our support team.
What to Contact Us About
You can use this chat feature for any questions or issues related to CoreBrain, including:
Technical support and troubleshooting.
Questions about specific features or workflows.
Reporting bugs or unexpected behavior.
Providing feedback or suggestions for improvements.
With the direct support chat, help is always just one click away!